Sister Hotel - The Gurney
The Northam All Suites
Penang, Malaysia
Careers
Guest Service Executive (Spa)
- Responsible for the smooth and efficient operation of the Spa Reception Desk. To maintain high quality image of Spa at all time.
- To have Spa and Hotel product knowledge.
- Must maintain grooming standards at all times.
Guest Service Manager
- Guest Service Manager assists the Front Office Manager with the day to day Front Office operation and serves as a point of contract between guests and Management.
- Responsible for the smooth and efficient operation at the Front Office Department.
- To do daily patrolling for all area, to report of any unusual activities carried out.
- To delegate work and monitor staff activities to ensure high standards of service delivery in all area.
Housekeeping Supervisor
- Supervises and inspects cleaning of guest rooms, service areas, corridors and back stairs as assigned, to ensure that high standard of cleanliness are maintained.
- Assists in training and direction of Room Attendants in preparing rooms.



